FAQ
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What's my size?
All SHE WILL pieces are made in sizes S - L. This size guide gives you a general guideline for all of our swimwear. Please refer to the chart but let us know if we can help you further via email: hello@shewillrio.com
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How do I care for my SHE WILL Swimwear?
She Will are created with our classic, high quality fabric and are made to last you season after season. In order to preserve its' quality and properly care for you new suits, please follow these steps:
- Rinse your swimsuit as soon as possible in cool tap water after each time you wear it.
- Lay flat to dry in shade
- Newer pieces: hand wash by themselves until excess dye washes out - bleeding of the dye is normal and will stop after a few washes.
- Never, ever wash your suit in the washing machine, even on the delicate/hand-wash cycle.
- Sun cream, tanning cream, chlorine, and hot tubs, can cause extreme damage and discolor suits, so we recommend being cautious of wearing your suit or getting your suit in contact with these substances. In addition, any rough surface can cause pulling and snagging of the delicate fabric.
Caring for your suit in the appropriate manner is the best way possible to ensure that it will not deteriorate in an untimely manner.
We are unable to assume responsibility for any damages the suit may incur if cared for otherwise.
Here is a helpful quick guide to further take care of your suit. -
Can I make changes to my order?
If you need to make any changes or cancelations to your order, please contact us immediately.
Once orders are processed, we are unable to make any changes.
Email: hello@shewillrio.com -
How do I place a return or exchange?
For our full Returns Policy and instructions, please click here. To process your return/exchange online with our easy Returns Portal, please login in your account.
Please be sure all items are returned in brand new condition, unworn with all original tags and liners attached within 30 days or your initial order date. Please try on your swimwear with undergarments. Any items returned with stains, snags, etc. will be sent back to you. All shipping and handling charges are non refundable.
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Is my bikini shipped from Brazil?
We ship from our U.S. warehouse whenever possible. However, if an item is out of stock there, we offer the option to ship directly from Brazil. If this applies to your order, your shopping cart will clearly indicate which items are shipping from Brazil, along with any applicable international shipping costs.